AI assistant
Suggested responses and automated guest communication.
AI chat summary
One-click recap of long threads, pick up exactly where you left off.
Translations
Real-time message translation in 30+ languages.
Reservation risk score
Reliability scoring from historical data, auto pre-approve safe guests.
Pre-approve & approve bookings
Review and approve Airbnb requests from the thread, no tab switching.
Sentiment check
Track mood across the stay, request reviews on positive sentiment.
Never miss a message
OTAs, WhatsApp, email, SMS, centralized in one inbox.
Custom domain
Send from your own domain so guests recognize who's contacting them.
Broadcasting
Message every relevant guest at once, directly from the inbox.
Guest information
Verifications, Airbnb reviews and profile pictures, at a glance.
Airbnb resolutions center
Respond to Airbnb resolution cases without leaving the inbox.
Access codes
View, share, regenerate or disable smart-lock codes inside the thread.
Task managementSoon
Assign messages to staff and flag what really matters.
Services
Add a service from the inbox, cleaning staff sees it instantly in their app.
Internal notes & smart tags
Tag urgency, leave context, and let AI categorize each message.
Assign conversations
Hand off threads to a teammate so nothing slips.
Filter your inbox
Slice by channel, status, sentiment, team, urgency, anything.
Saved inbox views
Save filter combinations and reopen your go-to views in one click.
Mute messages
Silence spam or noisy conversations for as long as you want.
Remind me
Push a thread back to the top exactly when you need it.
Flag conversation
Mark important threads and come back to them when it suits you.